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GDPR Compliance

Last Updated: June 3, 2026

1. Introduction

Crux Automotive is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Union and United Kingdom.

This page explains how we comply with GDPR requirements and outlines your rights under GDPR.

2. Data Controller

For the purposes of GDPR, Crux Automotive is the data controller responsible for your personal data.

Contact details:

Email: [email protected]
Address: Unit 7, The Custard Factory, Gibb Street, Birmingham B9 4AA, United Kingdom

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Consent

When you provide explicit consent for us to process your personal data for specific purposes, such as receiving marketing communications.

Contract Performance

When processing is necessary to fulfill our contract with you, such as processing your class booking and providing our services.

Legal Obligation

When we must process your data to comply with legal requirements, such as maintaining financial records.

Legitimate Interests

When processing is necessary for our legitimate business interests, such as improving our services, provided this does not override your rights and freedoms.

4. Your Rights Under GDPR

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

5. How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]

We will respond to your request within one month. In some cases, we may need to extend this period by two additional months if your request is particularly complex.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

6. Data Protection Measures

We implement appropriate technical and organizational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection
  • Regular backups and disaster recovery procedures

7. Data Transfers

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR.

8. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Booking and customer records: 7 years (for accounting purposes)
  • Marketing consent: until consent is withdrawn
  • Website analytics: 26 months

10. Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

11. Contact Information

For any questions about our GDPR compliance or to exercise your rights, please contact:

Email: [email protected]
Address: Unit 7, The Custard Factory, Gibb Street, Birmingham B9 4AA, United Kingdom

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