We're here to answer your questions about our classes and services
Our teaching kitchen is located in a converted warehouse space in central Birmingham, easily accessible by public transport or car.
Unit 7, The Custard Factory
Gibb Street
Birmingham B9 4AA
United Kingdom
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Classes may run outside these hours
By Train: Birmingham Moor Street Station (10-minute walk)
By Bus: Multiple routes stop at Digbeth High Street
Parking: Street parking available, or use the nearby Digbeth Coach Station car park
You're welcome to visit our kitchen during working hours to see the space, meet our team, or ask questions about our classes. Just email us first to make sure someone will be available to show you around.
Not at all. Our Foundation Course is designed for complete beginners, while other workshops specify their recommended skill level. If you're unsure which class suits you, email us and we'll help you choose.
Just yourself and an appetite to learn. We provide all ingredients, equipment, and aprons. You'll want to bring a notebook if you like taking notes, though we also provide recipe cards for most classes.
Absolutely. Gift vouchers are available for any of our services. Just mention in your booking request that it's a gift, and we'll arrange a voucher that the recipient can redeem for their preferred date.
You can cancel or reschedule up to 7 days before your class for a full refund. Cancellations within 7 days receive a 50% refund. For private sessions, we require 14 days notice for a full refund.
Yes. Let us know about allergies or dietary restrictions when booking, and we'll adapt recipes accordingly. For specialized dietary needs, our private sessions offer the most flexibility.
You can either submit separate booking requests for each person, or mention in your request that you're booking multiple spots. We'll confirm availability and arrange payment for the group.
Browse our available classes and reserve your spot
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